SHIPPING POLICY

AFTER YOUR PAYMENT HAS CLEARED YOU WILL RECEIVE A PURCHASE CONFIRMATION VIA YOUR E-MAIL. PURCHASE CONFIRMATION E-MAIL WILL CONTAIN YOUR INVOICE AS WELL AS YOUR ORDER NUMBER. ORDERS WILL BE SHIPPED WITHIN 1-2 BUSINESS DAYS.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU WILL RECEIVE A E-MAIL CONTAINING A TRACKING CONFIRMATION NUMBER. PLEASE NOTE THAT THE TRACKING NUMBER CAN TAKE 24-48 HOURS TO UPDATE. 

ALL ORDERS WITH A VALUE OF $500 OR MORE REQUIRE SIGNATURE UPON DELIVERY. FOR ITEMS THAT CANNOT BE DELIVERED AND ARE RETURNED TO US YOU WILL HAVE TO PAY TO HAVE THE ITEM RE-SHIPPED TO YOU.

ORDERS WILL NOT BE SHIPPED TO P.O. BOXES OR MILITARY ADDRESSES (APO/FPO). 


 

© 2026 GEMS OF NEW YORK, LLC.

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