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Privacy Policy for Gems of New York
Last Updated: August 27, 2026
This Privacy Policy describes how gemsofnewyork.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.
- Device Information: Collected automatically via cookies, log files, web beacons, tags, or pixels. This includes your web browser version, IP address, time zone, and how you interact with the Site.
- Order Information: Collected directly from you to fulfill our contract. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Customer Support Information: Collected directly from you when you contact us for assistance.
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
- Offering products for sale and processing payments.
- Shipping and fulfilling your orders.
- Keeping you updated on new products, services, and offers.
- Screening orders for potential risk or fraud.
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
- Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
- We use Google Analytics to help us understand how our customers use the Site.
- You can opt out of targeted advertising through the platform-specific settings on Facebook, Google, or Bing.
5. Your Rights
- GDPR (European Residents): If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
- CCPA/CPRA (California Residents): If you are a resident of California, you have the right to access the Personal Information we collect about you, to request deletion of your information, and to opt out of the "sale" or "sharing" of your personal data.
6. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.
7. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customerservice@gemsofnewyork.com or by mail using the details provided below:
Gems of New York